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Butterfly Automations

Services & custom AI

Automation and AI assistants shaped around your task.

When a ready-made assistant isn't quite right, we design the workflow with you. Every engagement starts the same way: a conversation about what takes too long today.

Abstract AI workflow with connected apps, a voice waveform, messages and an AI node

AI chatbots for customer support

The problem

The same questions arrive every day, often outside office hours, and customers wait for simple answers.

Who it helps

Clinics, shops, agencies and service businesses with a steady flow of routine enquiries.

What it can include

  • • Answers based on your own approved information
  • • Collecting details before a person takes over
  • • Clear hand-off to your team for anything sensitive or complex

Related assistant: Chirpy

Workflow and business process automation

The problem

The same details get copied between inboxes, spreadsheets and systems, and routine steps depend on someone remembering them.

Who it helps

Small teams and service businesses with repeat admin: onboarding, order updates, reporting, internal requests.

What it can include

  • • Mapping the current steps and where they stall
  • • Automated hand-offs between the tools you already use
  • • Checks and approval points where a person should decide

Related assistant: Moxie

AI voice and call-handling agents

The problem

Calls arrive while everyone is busy, and missed calls become missed customers.

Who it helps

Clinics, salons, trades and other businesses that rely on the phone.

What it can include

  • • Answering common questions in a natural voice
  • • Taking messages and booking requests
  • • Passing urgent or complex calls to a person

Related assistant: Pippa

CRM, sales and lead follow-up workflows

The problem

Enquiries arrive from several places and follow-ups slip when the week gets busy.

Who it helps

Teams that handle a steady flow of leads and want each one logged and followed up.

What it can include

  • • Capturing and organising new leads
  • • Suggested follow-up messages and reminders
  • • Simple summaries of where each opportunity stands

Related assistant: Clover

Appointment booking and scheduling systems

The problem

Booking by message means back-and-forth, double bookings and no-shows.

Who it helps

Any business that books appointments, consultations or visits.

What it can include

  • • Guided booking conversations
  • • Confirmations and reminders
  • • Rescheduling and cancellation handling within your rules

Related assistant: Flutter

Custom AI assistants

The problem

Your task doesn't match an off-the-shelf tool, or you have an idea for a new AI product.

Who it helps

Businesses and individuals with a specific workflow or product idea.

What it can include

  • • Shaping the idea into a clear first version
  • • Designing how the assistant talks, decides and hands over
  • • Building, testing with realistic examples and refining

How an engagement starts

  1. 1. Tell us the task. Use the form to describe what you'd like to improve.
  2. 2. Short discovery call. We ask about your current process, tools and where a person needs to stay involved.
  3. 3. A clear proposal. What we'd build, what it would connect to and what it wouldn't do.

About integrations

Connections to calendars, phone systems, CRMs, payment or messaging tools are scoped and built per project. The demos on this site use sample data and are not connected to any external service.

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