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Butterfly Automations

AI Customer Service Assistants

Customer service assistants answer common questions using your approved information, collect enquiry details and hand complex conversations to staff.

3 assistants in this category

Chirpy AI customer service assistant by Butterfly Automations.
Available

Customer Service AI

Chirpy

Every customer, cared for.

Answers routine customer questions and hands complex ones to your team.

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Pippa AI voice and phone call assistant by Butterfly Automations.
Available

AI Voice and Call Assistant

Pippa

Every call, a little easier.

Handles routine calls and passes the rest to your team.

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Poppy AI e-commerce assistant for online shop workflows.
Available

E-commerce AI Assistant

Poppy

A smarter way to grow your shop.

Helps write product content and handle shop enquiries.

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Frequently asked questions

What happens when the assistant does not know an answer?

It should say so and offer a hand-off to a person, rather than guessing.